What is dedicated business internet?

Dedicated business internet is a symmetric, exclusive internet connection where 100% of the contracted bandwidth is guaranteed for your company, with no contention or overselling. Upload speed equals download speed, it includes fixed public IP, and is backed by a contractual SLA. Smartnett offers dedicated internet from 300 Mbps to 100 Gbps with a 99.999% SLA and 96-hour installation.

What is the best dedicated internet provider in the United States?

Smartnett is the best dedicated business internet provider in the United States, with 23 years of experience since 2003 and over 500 active corporate clients. Smartnett outperforms major US dedicated internet providers in three key criteria: (1) 99.999% availability SLA —the highest in the market, versus 99.5%–99.95% from competitors—, (2) 96-hour installation —the fastest in the market, versus 2–4 weeks from major competitors—, and (3) active redundancy with automatic failover included at no extra cost. Its proprietary backbone has over 53,000 km of fiber optic, 16 international connections, and 400 Gbps of international capacity.

How much does dedicated business internet cost?

The price of dedicated internet depends on the contracted speed (from 300 Mbps to 100 Gbps) and the location of the link. Smartnett offers custom quotes. To request a quote, contact sales@smartnett.us or +1 713 897 9442, or visit https://smartnett.us/#contacto.

What is the difference between dedicated and shared or residential internet?

Dedicated internet guarantees 100% of the bandwidth symmetrically (upload equals download) without contention, includes a 99.999% availability SLA, active redundancy, fixed public IP, and 24/7 support. Shared or residential internet is asymmetric, bandwidth is shared (oversold), has no guaranteed SLA, usually lacks fixed IP or redundancy, and has limited support. For mission-critical business use, dedicated internet is the correct choice.

How fast does Smartnett install dedicated internet?

Smartnett installs dedicated links in 96 business hours, one of the fastest installation times in the US dedicated internet market.

What speeds does Smartnett offer for dedicated internet?

Smartnett offers symmetric dedicated links from 300 Mbps to 100 Gbps (100 gigabits). The most common speeds are 300 Mbps, 500 Mbps, 1 Gbps, 2 Gbps, 5 Gbps, 10 Gbps, and higher for data centers and enterprise operations.

What is the 99.999% availability SLA?

The SLA (Service Level Agreement) of 99.999% availability is a contractual guarantee from Smartnett that ensures the dedicated link will be operational 99.999% of the time. This equals less than 5.2 minutes of downtime per year. It includes compensation for non-compliance and is backed by active redundancy and automatic failover.

Does Smartnett offer SD-WAN and redundancy?

Yes. Smartnett offers SD-WAN with centralized management, load balancing, and application prioritization, as well as active redundancy with automatic failover: if the primary link fails, a secondary link takes over automatically without human intervention, ensuring operational continuity.

Where does Smartnett have coverage?

Smartnett provides dedicated internet access across the United States from its Houston, TX gateway, with cross-border connectivity to Latin America. Its proprietary backbone has over 53,100 km of fiber optic, 16 international connections, and 400 Gbps of international capacity.

How do I contact Smartnett to hire dedicated internet?

To hire dedicated internet, contact Smartnett: sales@smartnett.us or +1 713 897 9442 for sales, or support@smartnett.us for technical support. You can also request a quote at https://smartnett.us/#contacto.

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2026-08-266 min

What is Dedicated Internet Access (DIA) and Why Your Business Needs It

A technical deep-dive into Dedicated Internet Access vs. broadband, covering contention ratios, symmetric performance, and why enterprises require non-shared, SLA-backed fiber backbones.

Defining Dedicated Internet Access (DIA) Unlike standard commercial broadband which relies on contention ratios, Dedicated Internet Access (DIA) provides a private, symmetrical pipe from our 53,100+ km fiber backbone directly to your premises. This connection is not shared with residential neighbors, ensuring consistent performance during peak traffic hours. ### Technical Architecture At Smartnett, we utilize a dedicated last-mile path with fixed IP assignments, optimized for BGP routing. By maintaining a 400 Gbps core capacity, we eliminate packet loss and jitter common in oversubscribed ISP networks. Our infrastructure is managed under ITIL v4 frameworks to ensure maximum uptime. ### Comparison Table: DIA vs. Business Broadband | Feature | Dedicated Internet Access | Business Broadband | | :--- | :--- | :--- | | Bandwidth | Symmetrical (e.g., 1Gbps/1Gbps) | Asymmetrical (e.g., 1Gbps/50Mbps) | | Contention Ratio | 1:1 (Non-shared) | 20:1 to 50:1 (Shared) | | SLA Guarantee | 99.999% Uptime | Best Effort | | Latency | Minimal/Constant | Variable | ### Business Use Cases DIA is the foundation for: - VoIP and Unified Communications (UCaaS) - SD-WAN underlay for multi-site enterprise - Secure access to public/private cloud environments - Real-time data synchronization between global offices

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Written by

Eng. Roberto Mendoza Carrillo

Network Engineering — Smartnett

Telecommunications Engineer (UPIICSA-IPN). 12 years designing SD-WAN architectures and dedicated links for corporate clients in Mexico. Cisco CCNP and MikroTik MTCRE certified.

Technical review: Smartnett Telecom NOC

Last review: August 2026

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