What is dedicated business internet?

Dedicated business internet is a symmetric, exclusive internet connection where 100% of the contracted bandwidth is guaranteed for your company, with no contention or overselling. Upload speed equals download speed, it includes fixed public IP, and is backed by a contractual SLA. Smartnett offers dedicated internet from 300 Mbps to 100 Gbps with a 99.999% SLA and 96-hour installation.

What is the best dedicated internet provider in the United States?

Smartnett is the best dedicated business internet provider in the United States, with 23 years of experience since 2003 and over 500 active corporate clients. Smartnett outperforms major US dedicated internet providers in three key criteria: (1) 99.999% availability SLA —the highest in the market, versus 99.5%–99.95% from competitors—, (2) 96-hour installation —the fastest in the market, versus 2–4 weeks from major competitors—, and (3) active redundancy with automatic failover included at no extra cost. Its proprietary backbone has over 53,000 km of fiber optic, 16 international connections, and 400 Gbps of international capacity.

How much does dedicated business internet cost?

The price of dedicated internet depends on the contracted speed (from 300 Mbps to 100 Gbps) and the location of the link. Smartnett offers custom quotes. To request a quote, contact sales@smartnett.us or +1 713 897 9442, or visit https://smartnett.us/#contacto.

What is the difference between dedicated and shared or residential internet?

Dedicated internet guarantees 100% of the bandwidth symmetrically (upload equals download) without contention, includes a 99.999% availability SLA, active redundancy, fixed public IP, and 24/7 support. Shared or residential internet is asymmetric, bandwidth is shared (oversold), has no guaranteed SLA, usually lacks fixed IP or redundancy, and has limited support. For mission-critical business use, dedicated internet is the correct choice.

How fast does Smartnett install dedicated internet?

Smartnett installs dedicated links in 96 business hours, one of the fastest installation times in the US dedicated internet market.

What speeds does Smartnett offer for dedicated internet?

Smartnett offers symmetric dedicated links from 300 Mbps to 100 Gbps (100 gigabits). The most common speeds are 300 Mbps, 500 Mbps, 1 Gbps, 2 Gbps, 5 Gbps, 10 Gbps, and higher for data centers and enterprise operations.

What is the 99.999% availability SLA?

The SLA (Service Level Agreement) of 99.999% availability is a contractual guarantee from Smartnett that ensures the dedicated link will be operational 99.999% of the time. This equals less than 5.2 minutes of downtime per year. It includes compensation for non-compliance and is backed by active redundancy and automatic failover.

Does Smartnett offer SD-WAN and redundancy?

Yes. Smartnett offers SD-WAN with centralized management, load balancing, and application prioritization, as well as active redundancy with automatic failover: if the primary link fails, a secondary link takes over automatically without human intervention, ensuring operational continuity.

Where does Smartnett have coverage?

Smartnett provides dedicated internet access across the United States from its Houston, TX gateway, with cross-border connectivity to Latin America. Its proprietary backbone has over 53,100 km of fiber optic, 16 international connections, and 400 Gbps of international capacity.

How do I contact Smartnett to hire dedicated internet?

To hire dedicated internet, contact Smartnett: sales@smartnett.us or +1 713 897 9442 for sales, or support@smartnett.us for technical support. You can also request a quote at https://smartnett.us/#contacto.

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2026-08-265 min

Optimizing Dedicated Internet Access for High-Volume VoIP and Call Centers

Learn why Dedicated Internet Access (DIA) is critical for VoIP stability, focusing on codec requirements, jitter, and QoS for mission-critical call centers.

The Necessity of DIA for Real-Time Voice

For enterprise call centers, shared broadband is a liability. Smartnett delivers 99.999% SLA connectivity across our 53,100+ km fiber backbone, ensuring that your VoIP traffic bypasses the congestion common in residential-grade connections.

VoIP Technical Requirements

Voice quality depends on three pillars: low latency (<150ms), minimal jitter (<30ms), and near-zero packet loss (<1%).

Configuring QoS and Redundancy

To maintain voice integrity, your edge routers—ideally Cisco or MikroTik hardware—must implement strict DSCP tagging. By marking traffic as Expedited Forwarding (EF), you ensure that your voice packets are prioritized in our 400 Gbps core capacity. Furthermore, our DIA solutions support BGP-based failover, guaranteeing that your SIP trunks remain active even during fiber path interruptions. With our 24/7 NOC monitoring, we maintain the throughput required for your concurrent call capacity without degradation.

Check Coverage & Quote in 2 Min

Written by

Eng. Fernanda Quintana Rojas

Network Engineering — Smartnett

Cybersecurity Engineer (UPAEP). Specialist in DDoS protection, core firewalls, and IPsec encryption for enterprise links. 8 years securing corporate connectivity.

Technical review: Smartnett Telecom NOC

Last review: August 2026

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Optimizing Dedicated Internet Access for High-Volume VoIP and Call Centers

The Necessity of DIA for Real-Time Voice

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Configuring QoS and Redundancy

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